The center studied public opinion about the role of commercial banks for small businesses and entrepreneurship, their confidence in the banking system. Results of the survey show that the banking system of Uzbekistan has a relatively high status in the process of economic reforms carried out in accordance with socially oriented market economy. Most respondents appreciated the activities of banks.

Respondents also noted a wide choice of deposits offered by commercial banks, the services provided to customers based on new, advanced technologies, as well as advice and assistance services. In particular, the majority of businessmen expressed satisfaction with the activities of banks in providing loans to business entities. Commercial banks show growing volumes of micro-credits provided in support of entrepreneurship, including loans for education, women entrepreneurs, business projects by graduates of professional colleges. The bulk of respondents noted that such loans played an important role in the creation of new jobs, involvement of young people in the entrepreneurship.